Insurance & Billing Information
Bienestar Neuropsychological Services, PLLC is committed to providing transparent billing and accessible care. We currently partner with several major insurance networks and offer comprehensive support for out-of-network claims.
- Blue Cross Blue Shield
- Aetna Healthcare
- UnitedHealthcare (UHC)
- Medicare Part B
- Cigna / Evernorth
- Oxford Health Plans
Prior to your first consultation, we recommend contacting your carrier to confirm coverage details and any applicable co-payments or deductibles.
Transparent Financial Policies
Direct Payment
Insurance & Billing
We accept a variety of direct payment methods to ensure flexibility and accessibility for all our patients.
While we are an out-of-network provider, we are committed to helping you navigate the reimbursement process with ease.
- Major Credit Cards (Visa, Mastercard, Amex)
- Health Savings Accounts (HSA)
- Flexible Spending Accounts (FSA)
- Monthly "Superbills" provided upon request
- Detailed documentation for insurance claims
- Clear guidance on out-of-network benefits
Practice Information
Common Questions About Insurance & Billing
Does Bienestar Neuropsychological Services accept my insurance?
We accept a selection of major insurance carriers. Because coverage for neuropsychological testing varies significantly between plans, we strongly encourage you to contact your insurance provider to confirm that your specific policy covers CPT codes associated with neurocognitive assessment.
What if you are out-of-network with my provider?
If we do not participate in your insurance network, we operate as an out-of-network provider. We will provide you with a comprehensive superbill that includes all necessary clinical coding, which you may submit to your insurance company for potential direct reimbursement.
How do I handle payments for services rendered?
We strive to make the billing process as clear and straightforward as possible:
- Payments are accepted via our secure HIPAA-compliant billing portal.
- We accept all major credit cards, HSA, and FSA funds.
- For lengthy assessments, a partial deposit is required on the first day of testing.
What documentation should I bring to my clinical interview?
To expedite the billing and administrative start of your evaluation, please ensure you have your current insurance identification card, a valid photo ID, and any referral forms required by your primary physician or neurologist.